Privacy Policies
Last Updated: August 15, 2025
Your privacy is very important to us. This Privacy Policy explains how Fernlight Therapy PLLC (“Company,” “we,” “our,” “us”) collects, uses, and protects the personal information you share with us when you visit www.fernlighttherapy.com (the “Website”). By using this Website, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use the Website.
This Privacy Policy applies to information collected on our Website, as well as in email, text, and other electronic messages between you and the Website. It does not apply to information collected offline or through any other means, including through any third-party platform we use for scheduling, billing, or telehealth services.
Collection and Use of Personal Information
We collect personal information from you to respond to your inquiries, provide requested services, and operate our practice. This may include:
Name
Email address
Phone number
Information you include in your message to us
You may provide this information through:
Our contact form (see HIPAA disclaimer below)
Direct email to ahaymans@fernlighttherapy.com
Phone calls or voicemails
Our third-party billing and scheduling platform (Headway)
HIPAA Statement: The contact form on our Website is not HIPAA-compliant. By using this form, you waive your rights to privacy under HIPAA. If you wish to communicate in a HIPAA-compliant manner, please email ahaymans@fernlighttherapy.com directly.
We may also collect limited technical information automatically when you visit our Website, such as your IP address, browser type, and the date and time of your visit, for security and troubleshooting purposes. We do not use cookies or analytics tracking tools on this Website.
How We Use Your Information
We may use the information we collect to:
Respond to your messages or inquiries
Provide and manage therapy services
Coordinate billing and scheduling through Headway
Maintain required records in compliance with applicable laws
Communicate with you about your services or our policies
We do not sell or rent your personal information.
Data Security
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once received. However, no method of transmission over the Internet or method of storage is 100% secure. In the event of a data breach, we will notify affected individuals in accordance with applicable laws.
Children’s Privacy
We provide services to clients ages 13 and older. We do not knowingly collect personal information from anyone under 13 through our Website. If you believe a child under 13 has provided personal information, please contact us so we can delete it.
Your Rights
You have the right to:
Request access to your personal information
Request corrections or updates
Request deletion of your personal information when legally permissible
To exercise these rights, contact us at ahaymans@fernlighttherapy.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
Contact Information
Fernlight Therapy LLC
Email: ahaymans@fernlighttherapy.com
Location: Virtual Office, Virginia, USA
Website: www.fernlighttherapy.com